Project Management at Dixie Diamond Manufacturing

Each order is supported by a dedicated Project Manager

What You Can Expect

A Direct Line to Support
After working with our sales team, your project is transitioned to a project manager who will oversee all manufacturing, scheduling, and delivery details. You never have to guess who to call—your project manager owns your order from start to finish.
 
Aligned Goals & Clear Expectations
We set mutual expectations early in the process, making sure every requirement is understood—from specifications and materials to delivery timing. This helps ensure your blades, bits, or equipment arrive exactly as intended.
 
Continuous Communication
Your project manager stays connected with you and our internal production team, providing updates as your order moves through each stage. If questions arise or adjustments are needed, they’re handled quickly and efficiently.
 
Quality, Consistency & Accountability
Our project managers work closely with engineering, manufacturing, and shipping teams to ensure your product is built to the standards you expect. If issues come up, your project manager addresses them immediately so you stay on schedule.
 
On-Time, On-Budget Delivery
Keeping your project on track is a core priority. Through close coordination across departments and suppliers, your project manager helps ensure your order is delivered when you need it—without surprises.
 
Why It Matters
With Dixie Diamond Manufacturing, you gain more than a product—you gain a partner. Our project management process helps ensure your order is built correctly, delivered on time, and supported throughout its lifecycle.